Today I'm gonna share some more memories from my years as a server. These stories are in no particular order, and all have stuck in my memory for reason or another!
1) Who needs plates, anyway?- One restaurant where I worked served dinner from platters. We would bring one large platter with one clean dinner plate for each person at the table. The platter would contain the entree and potato side choices for everyone at the table. We would set the plates down on the edge of the table and transfer each person's entree and potato onto a plate using tongs, and then place plate in front of each customer, removing the platter and tongs once everyone was served. On one occasion, my depth perception was off, and I didn't push the plates far enough onto the table. I lifted the platter and down went the plates, crashing onto the floor and smashing into little pieces. Quite embarrassed, I was happy to at least have saved the food!
2) She Didn't Save The Food- I was on my way to the kitchen to pick up some food when a coworker passed me with a large oval tray of plated meals. As I neared the kitchen door, I heard a shreik, turned around and witnessed a plethora of food and china converge into a pile of ugliness on the floor. Our staff got the mess cleaned up, the kitchen remade the food, but unfortunately the timing of everyone else's meals in the restaurant was affected.3) Mystery Pasta (You Might Wanna Check Your Plate Before Diving In)- After serving a table of two, I walked into the kitchen to get my next order to serve. My coworker who had picked up one of her table's food when I picked up the one I had just served was also back to pick up the order for another table of hers. We looked at the pastas we were about to serve and almost simultaneously, both of us realized that we had grabbed the wrong pasta for the previous table. I served her customer's Linguini with Shrimp to my customer, who had ordered Fettucini with Chicken. Guess what her customer who ordered the pasta with shrimp got? Right, the pasta with chicken. The sauces were identical, and I guess we both hastily grabbed the wrong dish. After serving the entrees we were picking up in the kitchen, we both checked in on the tables we had served the wrong pastas to. The customer at both tables must have been very hungry, because they were almost done and commented on how delicious their pasta was! I guess they both liked shrimp and chicken equally. Oops! My coworker and I didn't feel that it was necessary to spoil the pleasant dining experience for these customers, so we didn't leak out to them the minor mistake we had made.
4) Happy Mother's Day? - Our restaurant was open from 1 to 9 on a Mother's Day, and I worked the closing shift, coming in at 5. Boy how I wish I had stayed home that night! By the time I had arrived our kitchen had run out of sauces for the entrees. All of our sauces took hours to prepare, and apparently someone grossly underestimated the quantities needed to serve our customers that day. Our customers waited for hours, all of their checks were picked up by the manger and it was a miserable experience for all. One man, who was dining with his mother and his teenage son, asked me a question after already waiting for two hours for their meal. He sarcastically asked, "Sir, do you think that our food will be ready before he has to leave for school in the morning?" I sincerely responded, "Sir, to be honest with you, I can't make that promise!"
Oh yes- fond memories of restaurant days! For the most part, things ran smoother than this and we were properly staffed with proper amounts of restaurant equipment and supplies. Make sure you have enough products on hand- visit Superior Products where you can shop and save!
Featured Products: Restaurant Supply Linen
Superior Products Restaurant Equipment and Supplies offers a variety of restaurant supply linen and table covers for your dining room and patio seating. We carry Marko by Carlisle vinyl tablecloths in their Classic, Fashion and Designer Series lines. Many different colors are offered in each of the lines, and we stock some of the more popular colors in our restaurant supply warehouses.
In addition to vinyl tablecloths, Superior carries cloth napkins and tablecloths from both Marko and Snap Drape. Our linens are made from materials such as polyester and cotton/polyester blends, and come in a variety of colors. Vinyl table padding is also available for extra protection for your table tops.
Table skirting manufactured by Marko and Snap Drape are also offered by Superior Products. Skirting clips are available in velcro and snap-on styles. We also carry specialized covers, such as trash can covers and beverage dispenser covers, and offer such accessories as mobile skirt caddies.
To accentuate your restaurant table top setting, choose from a variety of candle, lamps and fixtures. Our large selection of china and glassware will help you choose the perfect restaurant dinner plates and restaurant glasses to complete your table top setting.
Superior Products has been a leader in the foodservice supplies industry for over 75 years. With the majority of our products in stock and ready to ship, you will generally receive your order within 3 to 5 business days.
Fine Line Between Some Bars and Restaurants
Great drinks and great food in casual settings (and hopefully with casual prices) seems to be a winning combo. At Superior Products Restaurant Equipment and Supplies, we offer all that you need to outfit your establishment for success, whether it be a bar, restaurant, or whatever you want to call your food and beverage business!Bauer talks about this blending of the two in San Francisco: Is it a Bar or a Restaurant?
Search Engine Tips for Your Restaurant's Website
Managing a website is no easy task, and an important part of this management is to create traffic to your website, so people that don't know about you will soon find out. Below are some excerpts and a link to the full article, Setting the Table for Restaurant SEO : Menus, written by Chris Silver Smith for searchengineland.com. This article details the importance of Search Engine Optimization (SEO) and how the content on your website drives traffic to your site, increasing your potential new customer base.
The article focuses on your menu as the key to driving traffic to your site. Superior Products Restaurant Equipment and Supplies is familiar with using SEO tactics to drive traffic and identifying keywords and terms that potential customers search for. Like any other industry, the competition is tough in the foodservice equipment and supplies world when it comes to high rankings in search engines. Higher rankings mean higher visibilty when someone searches and this directly correlates with how many potential customers visit your website.
Here is an excerpt from the article:
Setting The Table For Restaurant SEO: Menus
May 24, 2010 at 9:51am ET by Chris Silver Smith
Restaurants are some of the most-searched types of businesses in local. Because of this, Google and other search engines typically look for some specific content and signals for rankings, and for eateries, the number one type of content sought on websites is the menu. Menus are so important for restaurants that they should be optimized so that search engines may spider them and use their content beneficially for ranking. Here are some tips.
In my article covering how Google’s usability fixation can reveal local ranking factors, and in a recent local search marketing presentation for the DFW SEM association, I went over how there are a number of common website features which Google and other search engines could easily use as quality signals and quantifiable usability elements in order to base some ranking calculations.
FULL ARTICLE: Setting the Table for Restaurant SEO: MenusNow that you've updated your SEO program and driven new customers to your website, they have hopefully ventured into your restaurant. So now it's time to wow them with your menu and your restaurant's ambience. With over 11,000 products at www.SuperProd.com, you need look no further. Many of our products are in-stock at our restaurant supply warehouses and can ship out within one business day. Let us help you enhance the dining experience of your patrons by offering restaurant dinner plates, bar equipment, restaurant stemware, and much, much more at competitive prices.
Recipe Week- Superior Products Restaurant Equipment and Supplies Part VI
Superior Products offers options for all your foodservice equipment and foodservice supplies needs. Below this recipe, we will once again feature restaurant cooking supplies that can help you create todays recipe. Our featured recipe today is:
STUFFED POTATOES (serves up to 12)Ingredients:
- 6 Large Russet Potatoes
- 1 lb. bacon
- 1 cup grated mozzarella cheese
- 1 cup grated monterrey jack cheese
- 1 large red onion, chopped
- 1 stick butter
- 1-1/2 cups sour cream
- 1 tbsp minced garlic
- 1/2 tbsp Lowry's seasoning salt
- fresh ground black pepper to taste
Preparation:
- Preheat oven to 400 degrees.
- Cook potatoes for 45 minutes to an hour.
- Fry bacon in skillet until crisp and use paper towel to absorb grease from bacon.
- After bacon has cooled, chop into small pieces.
- Mix cheese together in large bowl and remove 1/4 cup and set aside.
- Mixed chopped bacon, onion, sour cream, garlic, seasoning and pepper in separate bowl. Set aside.
- After potatoes are finished baking, remove from oven, and cut each in half, lengthwise.
- With soup spoon, carefully scoop out potato into bowl with cheese, getting as close to skin as possible without tearing skins.
- Set up skins on baking pan and set oven at 325 degrees.
- Mix in butter and bacon/onion mixture into potato/cheese mixture. Mash potatoes and mix until ingredients are well blended. Mixture should be solid, but moist. Add extra butter or sour cream to moisten if necessary.
- Fill potato skins by scooping potato mixture into skins. Sprinkle remaining 1/4 cup of grated cheese on tops of filled potatoes.
- Heat in oven for 15 to 20 minutes, until cheese topping is golden brown.
- Remove from oven, place on serving platter, or plates, and serve
Mother's Day Restaurant Supply Store Online
It's not too early to stock up on foodservice equipment and supplies for Summer. Visit our website and view our large selection of glassware and bar equipment, industrial ice machines, and pizza supplies. We have recently added guided navigation to our site, and enhanced our on-site search capabilities.
So make it a Mother's Day to remember, and have your customers want to return year after year by enhancing their dining experience. Remember- Superior Products has over 10,000 products online to meet your all of your foodservice supplies needs.

Foodservice Catering Supplies
We carry a wide selection of restaurant glasses and restaurant dinner plates, which can be used to turn your catering service into a refined dining experience for your customers!
Choose from products such as food heat lamps and chafing dishes for your buffet lines, and complete your table service by choosing one of our flatware or restaurant knives patterns.
Commercial cooktop foodservice equipment is also available from Superior Products Restaurant Equipment and Supplies. Visit us and see what's new and what promotions we are offering. Currently, you can choose between free shipping or a discount up to $50 on your order. Shop now and save!
Foodservice Supplies News: Libbey Glassware
In addition to manufacturing glassware, Libbey also owns World Tableware and Syracuse, who manufacturer restaurant supplies such as commercial flatware and restaurant dinner plates.

Libbey Inc. to Present at Barclays Capital 2010 High Yield Bond and Syndicated Loan Conference
Posted 03/23/2010 03:00 PM ET
Featured Stocks
- LBY
TOLEDO, Ohio, March 23, 2010 /PRNewswire via COMTEX/ -- Libbey Inc. (LBY) today announced that it will participate in Barclays Capital 2010 High Yield Bond and Syndicated Loan Conference scheduled for March 24-26, 2010, at the Arizona Biltmore in Phoenix, Arizona. Libbey Vice President and Chief Financial Officer, Greg Geswein, and Libbey Vice President and Treasurer, Ken Boerger, will give a formal presentation on Thursday, March 25th, at 3:25 p.m. Mountain Standard Time. The presentation will be followed by a 10-minute Q&A break-out session.
The event will be webcast and available on the Company's website, http://www.libbey.com, or at the following URL: http://cc.talkpoint.com/barc002/032510a_rb/default.asp?entity=51_5OYK6GU. A replay of the presentation will be available March 25th at both locations listed above.
Libbey Inc.:
is the largest manufacturer of glass tableware in the western hemisphere and one of the largest glass tableware manufacturers in the world;
is expanding its international presence with facilities in China, Mexico, the Netherlands and Portugal;
is the leading manufacturer of tabletop products for the U.S. foodservice industry; and
supplies products to foodservice, retail, industrial and business-to-business customers in over 100 countries.
Based in Toledo, Ohio, since 1888, Libbey operates glass tableware manufacturing plants in the United States in Louisiana and Ohio, as well as in Mexico, China, Portugal and the Netherlands. Its Crisa subsidiary, located in Monterrey, Mexico, is the leading producer of glass tableware in Mexico and Latin America. Its Royal Leerdam subsidiary, located in Leerdam, Netherlands, is among the world leaders in producing and selling glass stemware to retail, foodservice and industrial clients. Its Crisal subsidiary, located in Portugal, provides an expanded presence in Europe. Its Syracuse China subsidiary designs and distributes an extensive line of high-quality ceramic dinnerware, principally for foodservice establishments in the United States. Its World Tableware subsidiary imports and sells a full-line of metal flatware and holloware and an assortment of ceramic dinnerware and other tabletop items principally for foodservice establishments in the United States. Its Traex subsidiary, located in Wisconsin, designs, manufactures and distributes an extensive line of plastic items for the foodservice industry. In 2009, Libbey Inc.'s net sales totaled $748.6 million.
SOURCE Libbey Inc.
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